Self-serve IVR & AI
Build menus and agents on-platform without a ticket for every change.
Why Muwakil Caller
A contact center your team can configure—IVR and AI on-platform, reports you reshape, and a native Muwakildesk link.
Build menus and agents on-platform without a ticket for every change.
Dashboards and KPIs you reshape for agents, queues, and AI.
Call context and tickets in one stack when you use both products.
Roles, softphone, recording, and routing designed for daily runbooks.
A contact center your team can configure—IVR and AI on-platform, reports you reshape, and a native Muwakildesk link.