AI Voice

Add AI to the calls you choose

Connect MuwakilCaller with MuwakilAI, or another configured voice runtime, to handle selected inbound calls. People remain on the routes you keep for them.

What you can configure

Create an AI agent, give it a prompt, and attach it from the IVR or from a queue whose strategy is AI agent.

  • Inbound AI agents
  • IVR and queue attachment
  • Transfer or route to a human agent
  • Tenant voice settings for the runtime you enable

What we will not claim

Speech quality, barge-in behavior, sentiment, and tool calls depend on the model and the integration you turn on. This site does not advertise a score for any of them.

MuwakilAI

MuwakilAI is the AI runtime in the Muwakil family. Caller stays useful without it. Where the integration is enabled, Caller is the voice path and MuwakilAI is the agent runtime.

Ready to Build a Better Contact Center?

Bring your voice infrastructure, agents, queues, routing, analytics, and AI together with MuwakilCaller.