Solutions
Voice infrastructure for more than one team
Enterprise use means isolation, trunks, several numbers, and an API — not a promise of a custom compliance certificate.
What enterprise includes
Platform admins run tenants, trunks, and DID assignment. Each tenant configures its own queues, IVR, users, and keys.
- Tenant isolation
- Phone-line connection
- Role separation
- Webhooks and API keys
- Recording access scoped to the tenant
Architecture you can review
The platform places the call, keeps the history, and shows live status. The audio itself is not stored as a spreadsheet row.
MuwakilDesk (optional)
Muwakil APIs
MuwakilCaller
Phone network
Call platform
Call history
Phone lines
Live updates
Live status
Ready to Build a Better Contact Center?
Bring your voice infrastructure, agents, queues, routing, analytics, and AI together with MuwakilCaller.