Solutions

Voice infrastructure for more than one team

Enterprise use means isolation, trunks, several numbers, and an API — not a promise of a custom compliance certificate.

What enterprise includes

Platform admins run tenants, trunks, and DID assignment. Each tenant configures its own queues, IVR, users, and keys.

  • Tenant isolation
  • Phone-line connection
  • Role separation
  • Webhooks and API keys
  • Recording access scoped to the tenant

Architecture you can review

The platform places the call, keeps the history, and shows live status. The audio itself is not stored as a spreadsheet row.

MuwakilDesk (optional)
Muwakil APIs
MuwakilCaller
Phone network
Call platform
Call history
Phone lines
Live updates
Live status

Ready to Build a Better Contact Center?

Bring your voice infrastructure, agents, queues, routing, analytics, and AI together with MuwakilCaller.