MuwakilCallerBy size
Cloud contact center for growing teams
SMBs get a business number, a welcome menu, a queue, and agents who answer in the browser — without buying a PBX.
What fits an SMB
Start with one DID, one IVR, and one queue. Add agents as you hire. Reports come from the call record you already store.
- Business numbers from platform inventory
- IVR and business hours
- Longest idle, round robin, or ring all
- Browser softphone
- Recordings and CDR
See the day at a glance
Answered, waiting, and ready agents are visible in the console.
Operations view
24Calls today
18Answered
3Waiting
6Agents ready
Ahmad · +962 7X XXX XXXXOn call
Support · longest idleLina · ext 2001
Billing AI · availableAI
Ready to Build a Better Contact Center?
Bring your voice infrastructure, agents, queues, routing, analytics, and AI together with MuwakilCaller.